I had an AC breakdown, as did many, many others, in the worst heatwave in history. I called my installer, maintenance/repair people that I had been using for 15 years and was told they would be 2 weeks getting to me. I called 5 others and left messages for call back, but only received 1. Triumph Heating & Air Conditioning. We set up an appointment for the next day, Canada Day, which in itself is amazing. I got a call a while later from Michelle saying that their technician, Sergei could squeeze me in right away. He came over, fixed the problem and again we had air conditioning. I could not possibly be more impressed with a service/repair service than I am with Triumph. I will now be their loyal customer. Oh, and Sergei called me the next day to check to see if it was working fine. Amazing. I never did get a call back from the the other 4 companies I had called.